Technical support

Our customers receive free support for all questions regarding installation and basic operation of Statistica. Questions about advanced topics like the use of analytical methods, setting up analytical projects, preparing data etc. are not covered by our regular support, but we appreciate if you contact us anyways, so we might be able to find a solution for you.

To get in touch with us please contact us using your preferred channel of communication or use the contact formula. Please provide your serial number (if possible) with any support request. Information about your computing environment (hardware, virtualization, windows version) is helpful as well.

Our business hours

Monday to Thursday09:00 to 17:00 h
Friday09:00 to 15.30 h

 

How to reach us

phone+49 40 22 85 900-0
fax+49 40 22 85 900-77
mailinfo@statsoft.de